FAQ
Questions & Answers
Clear answers to help you understand automated crypto trading, from security to strategies
- General Questions
- Automated trading
- Security
- Account Management
- Risk Management
- Market Analysis
- Portfolio Optimization
- Getting Started
Tab 1
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What is Fintelligence24?
An AI-powered platform that automates cryptocurrency trading using advanced algorithms and real-time market analysis.
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How much do I need to start?
Minimum deposit of €250 to begin trading.
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Which cryptocurrencies are supported?
All major coins including BTC, ETH, BNB, and other top-20 cryptocurrencies by market cap.
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How are fees calculated?
Simple performance-based structure - we only take a small percentage of profitable trades.
Token
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How does the AI make decisions?
Advanced algorithms analyze market data, trends, and patterns to execute trades at optimal moments.
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Can I customize trading strategies?
Yes - adjust risk levels, pairs, and position sizes to match your preferences.
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What's the average win rate?
Our systems maintain a 75-85% win rate across various market conditions.
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How quickly does the AI respond?
Executes trades in milliseconds when opportunities are identified.
Client
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How are my assets protected?
Bank-grade encryption, cold storage, and regular security audits protect your funds.
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What if I lose my password?
Secure recovery process with multiple verification steps to restore access.
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Are my private keys safe?
We never store private keys on our servers - you maintain full control.
Pre ICO
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How do I monitor performance?
Real-time dashboard shows all active trades, history, and detailed analytics.
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Can I access on mobile?
Yes, full platform access through any device with web browser.
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How do I withdraw funds?
Instant withdrawals available with standard security verification.
Legal
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What happens during high volatility?
AI automatically adjusts position sizes and risk parameters to protect capital.
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Can I set maximum losses?
Yes, customize stop-loss levels and maximum drawdown settings.
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How is leverage handled?
Smart position sizing with adjustable leverage up to 10x.
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What risk controls are in place?
Multi-layer system including position limits, loss prevention, and portfolio balancing.
Legal
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How accurate are the market predictions?
Our AI analyzes thousands of data points to achieve over 70% prediction accuracy.
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Does the system use news data?
What technical indicators are used? Combination of traditional and AI-enhanced indicators for comprehensive market analysis.
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What timeframes does the AI monitor?
Multiple timeframes from 1-minute to daily charts for optimal trade identification.
Legal
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How does portfolio rebalancing work?
AI automatically adjusts holdings to maintain optimal risk-reward ratios.
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Can I run multiple strategies?
Yes, deploy various strategies simultaneously across different pairs.
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What's the maximum number of active trades?
Customizable up to 50 concurrent positions based on your account size.
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When does the system take profits?
Dynamic take-profit levels adjusted to market conditions and volatility.
Legal
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How long is the setup process?
Complete account setup and start trading in under 10 minutes.
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Is there a demo account?
Yes, practice with virtual funds before trading real assets.
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Do you offer trading tutorials?
Comprehensive video guides and documentation available.
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What payment methods are accepted?
Credit card, wire transfer, and major cryptocurrencies.